Service-Hotline

Our primary goal is to maintain direct contact with our customers. We know that problems don’t always occur during business hours, so we have a central support center open around the clock to help.

Our ServicePlus experts have extensive experience with EMAG production systems – and can quickly solve your production problems. You can contact our customer service department free-of-charge on business days.

Technical Hotline

Our technical hotline records all inquiries and gives you technical assistance in problem solving.

+49 7162 17-4300
service@emag.com

Please click here for an overview of the EMAG Service worldwide – main offices.

Fast Support for Urgent Service Cases – Consult our ServicePlus Team

Our service engineers use software that allows them to view the design data and the current machine settings on your machine. If you need a spare part, we will always have them available within 24 hours.

With the remote services, you can establish a direct connection to your machine control. Problems can thus be solved within an extremely short time – worldwide and completely independent of your current location.

More about Smart Services

We are here for you!

Technical Hotline

Our technical hotline records all inquiries and gives you technical assistance
+49 7162 17-4300

service@emag.com

EMAG worldwide

EMAG provides a worldwide service network. You benefit from our speed and global branch offices.

Locations & Contact