Product Safety: How EMAG Protects your Manufacturing Process
Product safety is firmly embedded in EMAG’s development process. From the Cyber Resilience Act to TISAX certification: Learn how the interplay of the three pillars EMAG Machines, IT, and Operational Technology reliably safeguards your production.
Security as an integral part of our machines and processes
Regulatory requirements and certifications
EU Cyber Resilience Act (CRA)
The EU Cyber Resilience Act (Regulation EU 2024/2847) has been in effect since December 2024 and, for the first time, establishes binding cybersecurity requirements for all products with digital elements. Security vulnerability reporting requirements will take effect in September 2026, and full manufacturer obligations will take effect in December 2027. EMAG consistently implements the CRA requirements and integrates security early in the development process according to the “Security by Design” principle.
TISAX® Certification
TISAX® (Trusted Information Security Assessment Exchange) is the automotive industry’s sector-specific information security standard, based on ISO/IEC 27001 and the VDA-ISA requirements catalog. It ensures that suppliers and partners reliably protect sensitive data throughout the entire supply chain. EMAG is TISAX®-certified and thus meets the requirements of leading automotive manufacturers for the secure handling of confidential information.
TISAX® Assessment Scope S2YNCR
BSI Information Security Guideline
The information security guideline issued by the Federal Office for Information Security (BSI) defines objectives, principles, and minimum standards for an effective information security management system. It forms the basis for IT baseline protection and serves as a framework for companies and government agencies. EMAG’s own information security guideline is based on these BSI requirements and establishes binding security objectives for all areas of the company.
Pillar 1: Product Security - Safety built directly into the machine
EMAG follows a Secure Development Lifecycle (SDL): Safety requirements are defined as early as the conceptual design phase and are integrated into every step of development through to delivery. Based on this, a fundamental security concept for all components of our machines’ security architecture is developed, which systematically reduces possible targets.
Access policies and authentication mechanisms ensure that only authorized personnel can access machine functions and remote diagnostic capabilities. Encryption also protects communication channels against unauthorized access and tampering.
Sensitive technical information regarding machine architectures is protected by non-disclosure agreements (NDAs). This ensures that your production know-how and our safety concepts remain confidential.
Pillar 2: IT Security - Protecting EMAG’s corporate infrastructure
A robust corporate IT infrastructure is the foundation for secure products and reliable customer relationships. EMAG relies on a multi-layered security concept: Access controls and centralized identity management ensure that employees can only access the systems and data they need for their work. Role-based permissions minimize the risk of both internal and external attacks.
Continuous monitoring and structured logging make it possible to detect unusual activity early on and respond to it in a targeted manner. A regulated patch management process ensures that known security vulnerabilities in operating systems and applications are promptly addressed. This keeps the IT infrastructure at a current, transparently documented security level at all times.
Pillar 3: Operational Technology - Secure machine networks in your manufacturing facility
EMAG machines are designed for use in connected production environments. The machine network architecture provides for clear segmentation of production networks, ensuring that communication with other machines is appropriately restricted. Production-related systems are separated from administrative and office units - this limits potential attack vectors and protects your ongoing production.
Remote access concepts based on secure VPN connections enable remote maintenance and remote diagnostics without creating security vulnerabilities in the production environment. Access to your production machines is possible only through specific gateways and within a monitored environment.
Report security vulnerabilities and react quickly
EMAG maintains a structured process for receiving and handling security reports (Vulnerability Disclosure). If you discover a potential security vulnerability in an EMAG product or system, you can report it to us confidentially and responsibly.
Our security team is available as your central point of contact at product.securitynoSpam@emag.com or via our security.txt.
Incoming reports are promptly analyzed by our security team and - where necessary - published in coordinated security advisories.
We publish security advisories in the CSAF (Common Security Advisory Framework) format. You can subscribe to our security advisories via an RSS feed and will be notified immediately as soon as new security information regarding EMAG products becomes available. This allows you to implement necessary measures in your production environment without delay.
EMAG Safety News
29/07/2026 - Product Safety
Welcome to the EMAG Product Safety News Feed
In this section, we publish security-related information about EMAG products and systems. Here you will find the latest security advisories, details on identified vulnerabilities, and information on recommended actions.
Stay automatically informed
Subscribe here to our RSS feed for EMAG Security Advisories and receive the latest security advisories. Add our RSS feed to your favorite RSS reader: www.emag.com/rss.feed
Questions & Answers
- What does EMAG mean by product security?
- What cyber threats are relevant for networked machine tools?
- How is EMAG’s security concept structured?
- What technical safeguards are integrated into EMAG machines?
- How does EMAG handle software updates and security patches?
- Which norms and standards does EMAG comply with in the area of product safety?
- How can I report a security vulnerability in an EMAG product?
At EMAG, product security encompasses all technical and organizational measures that help ensure EMAG machines and systems are resilient against cyberattacks, unauthorized access, and data misuse.
This begins during design and development - with a secure development lifecycle and risk analyses - and extends all the way to operation at the customer’s site, where secure access concepts, encryption, and update mechanisms are implemented. At EMAG, product security is not an afterthought, but rather an integral part of every development and manufacturing process.
Connected machine tools can be the target of attacks aimed at data misuse, production sabotage, or the introduction of malware.
Among the most common threats are unauthorized remote access to control systems, malware via removable storage media, and attacks on inadequately secured network connections. The consequences can include production downtime, data loss, or quality issues. EMAG addresses these risks through network segmentation, secure remote access concepts, and consistent vulnerability management.
EMAG’s security concept is divided into three complementary pillars: product security, IT security, and operational technology (OT) security.
Product security ensures safe machines through well-designed architectures and secure development processes. IT security protects the corporate infrastructure through access management and monitoring. OT security ensures that EMAG machines can be operated safely even in networked production environments - from network segmentation to secure remote maintenance.
EMAG machines feature role-based access controls, encrypted communication connections, and secure remote diagnostic access.
Industrial PCs and controllers are secured through targeted hardening. Non-disclosure agreements (NDAs) protect sensitive information regarding security architectures.
Security advisories are published in the standardized CSAF format. You can subscribe to these advisories via the EMAG RSS feed and will be notified directly when action is required. Starting in September 2026, EMAG will also comply with CRA reporting requirements to the relevant EU authorities.
EMAG aligns its processes with the key regulatory requirements and industry standards relevant to manufacturers of connected machines.
These include the EU Cyber Resilience Act (CRA) as a binding EU regulation for products with digital elements, TISAX certification for information security in the automotive supply chain, and the BSI’s Information Security Guidelines as a framework for EMAG’s own information security management. These principles are incorporated into EMAG’s own Information Security Guidelines.
You can report security vulnerabilities in EMAG products confidentially via our Responsible Disclosure Policy. Our security team is available as your central point of contact at product.securitynoSpam@emag.com or via our security.txt.
Incoming reports are analyzed promptly by our security team. If a vulnerability is confirmed, we work with you to develop a solution and inform affected customers via security advisories in CSAF format. You can stay automatically up to date via our RSS feed.
