ServicePlus

The EMAG ServicePlus team offers you a variety of individually modifiable packages tailored to suit your particular needs:

• Technical services
• Spare parts
• Training
• Smart services
• Service agreements
• Retrofits & used machines

To be able to do this, we use state-of-the-art technologies and continuously optimize our ServicePlus set-up. For instance, we meticulously analyze all our service calls, make notes of their solutions and other important information, then make these notes available to clients worldwide and continuously improve the relevant software components.

Some tasks are particularly tricky. We will find the right solution for you without fail–thanks to the superb training of our service technicians and our commitment to the highest possible standards in service provision.

We plan, develop, operate, monitor, test, fit, inspect, maintain, and repair. We cut downtimes, boost productivity, prevent wear, and ensure a long lifetime for your investment. We detect and correct technical aberrations early on and notify you in good time when replacements are due.